Processing Times

All orders are processed within 1-3 business days. Some personalised products may take a little longer due to the customisation process. You’ll receive an email confirmation when your order has been dispatched.

Shipping Times

Shipping times may vary depending on your location and the delivery method selected at checkout. Typical delivery estimates are:

• UK Standard Shipping: 2–4 business days

• UK Express Shipping: 1–2 business days

• International Shipping: 5–17 business days

Please note these are estimated delivery times and may be affected by external factors (e.g., postal delays, holidays, or customs).

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected delivery method. We may occasionally offer free shipping promotions – keep an eye out!

International Orders

Customers outside the UK are responsible for any customs fees, duties, or taxes incurred upon delivery.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email with tracking information (if applicable). Please allow 24–48 hours for tracking to update.

Delivery Issues

We are not responsible for shipping delays once your package has been handed to the courier. However, if your item is lost in transit or arrives damaged, please contact us at hello@wowcreativeprint.com and we’ll do our best to help.